Terms of service

Welcome to the www.brow-balance.com website ("Site"). This website is owned and operated by Brow Balance, based in the United Arab Emirates. By accessing, browsing, or making a purchase on this Site, you agree to the following terms and conditions.

Governing Law 

Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the United Arab Emirates.

Payment 

We accept Visa and MasterCard debit and credit cards in AED (United Arab Emirates Dirhams) for payment. The price and currency displayed at the checkout page will be the same price and currency printed on the transaction receipt, and the amount charged to your card will be shown in your card’s currency.

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.

User Account 

Users who are minors under the age of 18 are not permitted to register as a user of this website or to transact on or use the website. The cardholder must retain a copy of transaction records and Brow Balance's policies and rules. Users are responsible for maintaining the confidentiality of their account information.

We will not trade with or provide any services to individuals and companies owned or operated in OFAC (Office of Foreign Assets Control) and sanctioned countries.

User Responsibilities 

Users agree to comply with all local laws regarding online conduct and acceptable content. Users are responsible for all activities that occur under their account and must notify us immediately of any unauthorized use of their account or any other breach of security.

Returns & Refunds 

Due to the nature of our products and services, we do not offer returns or refunds on any purchases unless faulty. If you have an issue with your order, please contact us at info@brow-balance.com, and we will do our best to assist you. If your order is faulty, you must inform us within 1 week of receiving your order.

Modifications to the Terms 

Brow Balance reserves the right to change these terms and conditions at any time without prior notice. Changes will apply to any subsequent orders received. It is your responsibility to check regularly to determine whether the terms and conditions have been changed. If you do not agree to any change to the terms and conditions, then you must immediately stop using the website.

Contact Information 

For any questions or concerns regarding these terms and conditions, please contact us at info@brow-balance.com.

By using this website, you acknowledge that you have read and agree to these terms and conditions. If you do not agree to these terms, please do not use our Site.